Knowledgebase

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 Can i change my billing period?

Yes, you can change the billing cycle of your hosting service. You need to login to your account...


 Can I set up a way to do automatic billing through my Paypal?

Yes, You can set up PayPal recurring subscription. Please note you can set up automatic payment...


 How do I make a payment?

To make a payment: 1. Login to your Client area using your registration email address and...


 How to cancel my hosting account?

1. Login to your Client area: https://www.aspnethosting.co.uk/clientarea.php2. Click on My...


 How to upgrade/downgrade hosting account?

  1. Login to your Client area 2. Click on My services menu 3. Click on View Details button...


 Is it possible to access my site before i point domain's DNS servers to yours

You can access your site using instant alias yourdomain.com.dnpserver.com  if your domain is...


 Is it possible to Upgrade/Downgrade my hosting account anytime?

Yes, just open a support ticket


 Is my Credit Card information safe with you?

  We do not store your Credit Card information. We are using authorized payment processors...


 Login URL for SolidCP control panel.

Please use the following URLs for Control panel login: For Shared hosting -...


 Prices for hosting addons

Additional Hosting Space 1 GB SSD  - 1 GBP per month or £10 per yearAdditional MSSQL 2017...


 Project BG16RFOP002-2.073

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 What is your money back guarantee and refund policy?

If you are not happy with our service we will refund 100% of your payment within the money back...


 What payment methods are available?

We are using the services of PayPal and Skrill, the authorized payment processors. Please note...


 Can I pay over the phone?

No, we do not accept payments over the phone.